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About Isaac Publishing



Frequently Asked Questions

1. What information do you require to process an order?
2. Will you disclose information to a third party?
3. If I pay by credit/debit card will you keep the card information?
4. I do not want to use my credit/debit card on the internet.
5. I do not have a credit/debit card.
6. Do you provide discounts for bulk orders?
7. Will you contact me?
8. How can I contact Isaac Publishing?
9. Global distributors

Q – What information do you require to process an order?

We will need to know your name, your delivery address, the cardholder address (if different from the delivery address), your credit/debit card number, the expiration date of the card, and the three-digit security code. We will also need your e-mail address and your telephone number which will enable us to contact you if there is a problem. Credit card details will not be held by Isaac Publishing.

Q – Will you disclose information to a third party?

We will not sell, exchange, or rent any of your information to any organization except as required by law.

Q – If I pay by credit/debit card will you keep the card information?

We do not have access to any credit or debit card information provided by online sales. All credit and debit card transactions are processed by PayPal, one of the largest and most respected credit card processing companies, using the most advanced encryption technologies to ensure that your personal data is secure. Any credit or debit card information provided via telephone orders will not be maintained after the purchase has been processed.

Q – I do not want to use my credit/debit card on the internet.

If you do not or are unable to purchase goods using a credit/debit card you may contact Isaac Publishing and place an order either via the telephone using your Credit/Debit card or by sending a check.

Q – I do not have a credit/debit card.

If you unable to purchase goods using a credit/debit card, you may order books from Isaac Publishing by sending your order and enclosing a check/money order made payable to Isaac Publishing. You also have the option of paying using your bank account through PayPal.

Q – Do you provide discounts for bulk orders?

Please contact Isaac Publishing for details of discounts given for bulk orders and wholesale purchase. Please note that discounts are not available through online orders.

Q – Will you contact me?

From time to time Isaac Publishing may send e-mails or correspondence informing customers of new stock or special offers. If you do not wish to receive any further emails or correspondence please contact us.

Q – How do I download a trade catalogue?

Please download a trade catalogue by clicking here.

Q – How can I contact Isaac Publishing?

If you have any questions and would like to contact Isaac Publishing please use the following details:

Address:

USA
Isaac Publishing
6729 Curran Street
McLean, VA 22101

tel: +1-703-288-1681 or +1-866-936-2525 (U.S. Toll free)
fax:: +1-703-288-1682
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Global distributors

Great Britain
Joining –the-Dots Distribution
T: 0800 040 7363
E: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
A: Units 1-2 Hargreaves Business Park, Hargreaves Road, Eastbourne, BN23 6QW. UK

Australia
Rainbow Book Agencies
508 High Street via Hubert Street
PRESTON
VIC 3072
Australia
Tel: +61 3 9470 6611
Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
www.rainbowbooks.com.au

New Zealand
Barnabas Fund
PO Box 27 6018
Manukau City
Auckland
2241
Tel: +64 9 280 4385 or 0800 008 805
Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
www.barnabasfund.org